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- R Klein.
- London School of Economics, London School of Hygiene and Tropical Medicine.
- Health Serv J. 2001 Aug 30; 111 (5770): 28-30.
AbstractThe Bristol inquiry highlights the disjunction between ends and means in the NHS. It draws attention to the 'make do and mend' culture in the service. The ethos of 'getting by' is seen as the enemy of excellence. Its most radical theme is the separation of management and regulation.
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