• Eva García-Carpintero Blas, Cristina Gómez-Moreno, Rafael Moreno-Gomez-Toledano, Helena Ayuso-Del-Olmo, Eva Rodrigo-Guijarro, Silvia Polo-Martínez, Cesar Manso Perea, and Esperanza Vélez-Vélez.
• J Emerg Nurs. 2023 Sep 1; 49 (5): 765775765-775.

IntroductionAfter coronavirus disease 2019, there has been an increase in patients in the emergency department with mental health conditions. They are usually received by professionals who are not specialized in mental health. This study aimed to describe nursing staff's experiences in the emergency department, in the care they provide to people with mental health problems who often feel stigmatized by society and also in health care settings.MethodsThis is a descriptive qualitative study with a phenomenological approach. The participants were nurses from the Spanish Health Service from the emergency department of the Community of Madrid hospitals. Recruitment was performed by convenience sampling snowball sampling until data satruation was met. Data were collected through semistructured interviews conducted during January and February 2022.ResultsThe exhaustive and detailed analysis of the nurses' interviews made it possible to extract 3 main categories-health care, psychiatric patient, and work environment-with 10 subcategories.DiscussionThe main study findings were the need to train emergency nurses to be prepared to care for people who experience mental health concerns including bias education and the need for implementation of standardized protocols. Emergency nurses never doubted their ability to care for people experiencing mental health disorders. Still, they recognized that they needed specialized professionals' support at certain critical moments.Copyright © 2023 Emergency Nurses Association. Published by Elsevier Inc. All rights reserved.

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