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- Ray Shannon.
- South Yorkshire Ambulance Service Trust.
- Health Serv J. 2002 Feb 28;112(5794):24-8.
AbstractAn ambulance trust with a deficit of 1 m Pounds in 2000 and poor response times has balanced its books and exceeded response-time targets. A hierarchical, military culture has been changed into a more participative one. Union representatives now sit on the interviewing board for management jobs. These changes have allowed the trust to become more integrated with the NHS as a whole.
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