• ED Manag · Jan 2010

    Emergency departments post wait times on the web.

    • ED Manag. 2010 Jan 1;22(1):10-1.

    AbstractThe two EDs of Sacred Heart Medical Center in Oregon have been posting their wait times online for several months now, but the introduction of this service didn't come without a great deal of preparation. For example: ED charge nurses at facilities that already had posted wait times online were contacted to see if there had been any problems. A communitywide education effort was put in place to let potential patients know what was coming.

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