• J R Soc Med · Apr 1994

    Call selection for the Helicopter Emergency Medical Service: implications for ambulance control.

    • T J Coats and A Newton.
    • Helicopter Emergency Medical Service, Royal London Hospital, Whitechapel, UK.
    • J R Soc Med. 1994 Apr 1;87(4):208-10.

    AbstractThe increasing sophistication of pre-hospital care, with paramedics and many types of 'rapid response' units, requires the use of advanced systems of ambulance control. The introduction of call selection by a paramedic in the ambulance control room significantly improved the tasking of the Helicopter Emergency Medical Service. This paper illustrates the need for a system to grade 999 calls, so that the appropriate pre-hospital response can be directed to each patient.

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