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- ED Manag. 2007 Oct 1;19(10):116-7.
AbstractPosting wait times in an urgent care center certainly can make patients happier--but don't expect it to shorten the waiting times in your ED. Patient populations in EDs and urgent care centers are entirely different, and they rarely will overlap in terms of where they seek care. Some EDs post waiting times in their lobbies, but this can be a two-edged sword as patients will take those times literally. With technology advancing and more patients becoming Internet-savvy, web postings of ED waits may be just a matter of time.
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