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Aust N Z J Public Health · Feb 2000
The emperor's quality clothes: for goodness' sake, let's take the strain off the word quality!
- G Mooney.
- Department of Public Health and Community Medicine, University of Sydney, New South Wales. gavinm@pub.health.usyd.edu.au
- Aust N Z J Public Health. 2000 Feb 1; 24 (1): 102.
AbstractQuality is a much used word in health care. It clearly has positive connotations. Yet there is less than clarity in the literature as to what it means. This article suggests that quality has to have something to do with 'goodness' and indeed 'betterment'. It then argues that it follows that quality cannot be defined before we have sorted out 'good' and 'better'. The author appeals for these terms to be defined.
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