Atencion primaria
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Multicenter Study
[Analysis of the interruptions generated by the use of smartphones among Primary Care Health professionals].
To analyze the particular use of smartphones among Primary Care Health professionals during the care act and its consequences. ⋯ The use of mobile phones is perceived by patients as an interruption that can affect the care act, generating dissatisfaction, which must be taken into account by health professionals. Healthcare organizations should establish recommendations regarding the use of mobile phones in consultations.
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To know the opinion of Aragon primary care physicians about virtual consultation and its impact on the different healthcare quality domains. ⋯ Virtual consultation can promote communication and coordination of care, and enhance the primary care resolution capacity. Its success relies on training and time for its use, as well as on reaching a consensus on protocols and to homogenize resource distribution. Nevertheless, there are still opportunities for improvement, mainly in the realm of safety.