Australian and New Zealand journal of public health
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Aust N Z J Public Health · Feb 2000
The emperor's quality clothes: for goodness' sake, let's take the strain off the word quality!
Quality is a much used word in health care. It clearly has positive connotations. ⋯ It then argues that it follows that quality cannot be defined before we have sorted out 'good' and 'better'. The author appeals for these terms to be defined.