Scand J Public Health. 2007 Jan 1;35(5):540-7.
Development and validation of an in-patient satisfaction questionnaire.
Int J Qual Health Care. 2005 Dec 1;17(6):465-72.
QUOTE-HIV: an instrument for assessing quality of HIV care from the patients' perspective.
Qual Saf Health Care. 2003 Jun 1;12(3):188-93.