Emergency medicine Australasia : EMA
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Emerg Med Australas
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Emerg Med Australas · Aug 2006
Comparative StudyRedesigning emergency department patient flows: application of Lean Thinking to health care.
To describe in some detail the methods used and outcome of an application of concepts from Lean Thinking in establishing streams for patient flows in a teaching general hospital ED. ⋯ The streaming of patients into groups of patients cared for by a specific team of doctors and nurses, and the minimizing of complex queues in this ED by altering the practices in relation to the function of the Australasian Triage Scale improved patient flow, thereby decreasing potential for overcrowding.