Spine
-
Cohort study. ⋯ Level III.
-
A prospective cohort study. ⋯ Level of Evidence. Level III.
-
Retrospective study. ⋯ Patients at a higher risk of presenting to the ED postoperatively should be identified and may benefit from additional counseling and access to the care team virtually to limit unnecessary healthcare utilization. Focusing on patients who reach out via EPP messaging postoperatively may be a good target patient group to address first. Future research is needed to investigate the possible health literacy and other socioeconomic barriers affecting these patients so that appropriate, more cost-effective resources can be utilized to avoid clinically unnecessary and costly ED visits.