Journal of clinical nursing
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The study investigated the lived experiences of older patients who had been in hospital, to explore their views on dignity and the factors which promote dignity. ⋯ Staff need to be aware that communicating in a way that conveys empathy and responds to the individual as a valued person is an important factor in maintaining dignity. Nurses on hospital wards particularly need to take measures to safeguard the dignity of older people with cognitive problems who have difficulty in making their needs known.