European journal of emergency medicine : official journal of the European Society for Emergency Medicine
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At the time of this study, the Sheba Medical Center Emergency Department (ED) in Israel had no formal triage system in place. To evaluate the interobserver reliability of two triage scales among nurses in our ED, the time-based Australasian Triage Scale (ATS) and the resource-based Emergency Severity Index (ESI), 10 nurses participated in a workshop on ATS and ESI. They then independently assessed 100 simulated triage scenarios taken from actual ED patients, and completed a survey. ⋯ The nurses felt that ESI was slightly easier to use. Using conventional interpretations, the agreement for ATS is considered substantial, whereas that for ESI is considered moderate. Conversely, the nurses found the ESI somewhat easier to use.
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This study attempts to quantify and characterize the patients who leave before being seen (LBBS) by a physician in an urgent care setting. ⋯ The rates of leaving before being seen in urgent care were comparable with the lower end of those reported by emergency departments. Patients who left before being seen in UCC were most likely to be working-age adults during daytime hours. In UCC, LBBS is often related to perceived, rather than actual, long wait times.