Critical care : the official journal of the Critical Care Forum
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The management of complaints in the setting of intensive care may provide opportunities to understand patient and family experiences and needs. However, there are limited reports on the structured application of complaint analysis tools and comparisons between healthcare complaints in the critical care setting and other settings. ⋯ A structured typing and systematic analysis of the healthcare complaints to the ICUs may provide valuable insights into the improvement of care quality, especially to the perceptions of the ICU environment and communications of the patients and their families.
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Comment Letter
Is KingVision videolaryngoscope with a bougie really an effective solution for emergency intubation?
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