Hospitals & health networks / AHA
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As the Most Wired hospitals incorporate information technology into their strategic plans, they combine a"balanced scorecard"approach with classic business analytics to measure how well IT delivers on their goals. To find out which organizations made this year's 100 Most Wired list, as well as those named in other survey categories, go to the foldout section.
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With mental health services shrinking, emergency departments are deluged by patients they were never designed to handle."The safety net for these poor people is unraveling," says Alicia Boccellari of San Francisco General Hospital. Her hospital and several others are confronting the crisis with little help from the government or private insurers.
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Insurers assert that by designating centers of excellence, they direct patients to the best care. Critics charge the concept is a contracting gimmick and will hurt small hospitals.
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Emergency departments are pressure packed and vulnerable to medical mistakes. This gatefold identifies errors that most frequently occur in the ED and how to avert them.