Frontiers in psychology
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Frontiers in psychology · Jan 2020
Experiential Value in Multi-Actor Service Ecosystems: Scale Development and Its Relation to Inter-Customer Helping Behavior.
Interactions in service ecosystems, as opposed to the service dyad, have recently gained much attention from research. However, it is still unclear how they influence a customer's experiential value and trigger desired prosocial behavior. The purpose of this study is to identify which elements of the multi-actor service ecosystem contribute to a customer's experiential value and to investigate its relation to a customer's interaction attitude and inter-customer helping behavior. ⋯ Social scientists and managers can use the scale to assess experiential value, encourage a customer's interaction attitude and utilize the customers' influence on their peers. This paper synthesizes insights from existing research on experiential value, from various fields, in one scale. This holistic approach is the first to simultaneously account for a customer's interactions with the multisensory physical environment, personal interactions with employees and interactions between customers in a multi-actor service ecosystem.
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Frontiers in psychology · Jan 2020
Dilemma Tales as African Knowledge Practice: An Example From Research on Obligations of Support.
This contribution to the Frontiers research topic collection on African Cultural Models considers dilemma tales: an African knowledge practice in which narrators present listeners with a difficult choice that usually has ethical or moral implications. We adapted the dilemma tale format to create research tasks. ⋯ Responses of African American participants were more ambiguous, resembling European American acceptance of institutionalized eldercare relative to Ghanaian participants, but resembling Ghanaian tendencies to prioritize support to parent (over spouse) relative to European American participants. Results illuminate that standard patterns of hegemonic psychological science (e.g., tendencies to prioritize obligations to spouse over mother) are the particular product of WEIRD cultural ecologies rather than context-general characteristics.
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Frontiers in psychology · Jan 2020
Is It Just About Physical Health? An Online Cross-Sectional Study Exploring the Psychological Distress Among University Students in Jordan in the Midst of COVID-19 Pandemic.
Since the spread of COVID-19 on a global scale, most of efforts at national and international levels were directed to mitigate the spread of the disease and its physical harm, paying less attention to the psychological impacts of COVID-19 on global mental health especially at early stages of the pandemic. ⋯ The COVID-19 pandemic and related control measures could impact the mental health of individuals, including students. We recommend a nationwide psychological support program to be incorporated into Jordan's preparedness plan and response strategy in combating the COVID-19 pandemic.
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Frontiers in psychology · Jan 2020
Knowledge of COVID-19 and Its Influence on Mindfulness, Cognitive Emotion Regulation and Psychological Flexibility in the Indian Community.
The current global pandemic caused by COVID-19 has brought about an immense effect on the mental health of the general public. Considering the escalation in number of cases, mankind is facing a myriad of psychological problems, ranging from those related to taking precautions and maintaining safety to the ones caused by separation and bereavement. The current study aims to explore whether there is a significant difference between individuals with excellent, good, fair and vague knowledge of COVID-19 with respect to depression, anxiety, stress, level of mindfulness, specific cognitive emotion regulation strategies and psychological flexibility; to find out whether there is any significant relationship among these variables; and to determine whether knowledge of COVID-19, level of mindfulness, specific cognitive emotion regulation strategies and psychological flexibility are significant predictors of depression, anxiety and stress in the sample of the current study. ⋯ Significant relationships were found to be present among the variables of the present study, having differing trends brought forward by the COVID-19 crisis. Certain socio-demographic characteristics and study variables were found to significantly predict the existing levels of depression, anxiety and stress in the current sample. The study suggests the necessity to formulate and implement appropriate mindfulness-based therapeutic interventions to address the mental health concerns arising as a result of the pandemic.
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Frontiers in psychology · Jan 2020
Locus of Control and Leader-Member Exchange: A Dimensional, Contextualized, and Prospective Analysis.
Since the relationship between leaders and subordinates has important implications for organizations, exploring how high-quality leader-member exchange (LMX) relationships develop over time is a critical research objective. However, LMX research has essentially focused on leader-centric approaches to describe how leaders develop differential relationships with subordinates and has devoted little attention to the influence of subordinate characteristics. This study contends that subordinates' individual differences may act as drivers of LMX relationships. ⋯ Using a contextualized view of the development of LMX, we also found that role clarity moderated the positive relationship between internal work locus of control and LMX over time such that the relationship was stronger when role clarity was high. However, from a dimensional perspective, role clarity only accentuated the relationship between work locus of control and LMX's loyalty dimension. The implications of these findings for LMX research are discussed.