Journal of healthcare protection management : publication of the International Association for Hospital Security
-
J Healthc Prot Manage · Jan 2007
NHS survey: impact of conflict resolution training on working lives of healthcare staffs.
The Consumer Fraud and Security Management Service (CFSMS) is responsible for security and safety for the 1600 hospitals and other health services of England's National Health Service (NHS). Between June 2004 and May 2005, in order to counter violence directed at nurses, other caregivers and employees, SMS provided conflict resolution training (CRT) for some 250,000 NHS healthcare workers. The survey, conducted a year after the training was completed, sought to quantify the extent to which receiving CRT improved staffers' ability to deal with verbal and physical abuse. It is reprinted with NHS permission.
-
J Healthc Prot Manage · Jan 2004
Public safety support of a healthcare system's vision, mission and values.
A misleading perception about healthcare security as "the hospital's police force" has separated officers from any meaningful role as caregivers whose primary role is providing a safe environment for patient care. This article describes how one healthcare system developed a holistic public safety program within the context of its stated mission.
-
How a hospital with limited resources successfully implemented an effective emergency decontamination program. While the article addresses chemical decontamination specifically, the author believes the plan would be useful in managing potential victims of bioterrorism.