• Annals of surgery · Jan 2022

    Global Overview of Response Rates in Patient and Health Care Professional Surveys in Surgery: A Systematic Review.

    • Vincent Maurice Meyer, Stan Benjamens, MoumniMostafa ElMEDepartment of Surgery, University Medical Centre Groningen, University of Groningen, The Netherlands., Johan F M Lange, and Robert A Pol.
    • Department of Surgery, Isala Hospital, The Netherlands.
    • Ann. Surg. 2022 Jan 1; 275 (1): e75e81e75-e81.

    ObjectiveIdentify key demographic factors and modes of follow-up in surgical survey response.Summary Background DataSurveys are widely used in surgery to assess patient and procedural outcomes, but response rates vary widely which compromises study quality. Currently there is no consensus as to what the average response rate is and which factors are associated with higher response rates.MethodsThe National Library of Medicine (MEDLINE/PubMed) was systematically searched from Januray 1, 2007 until February 1, 2020 using the following strategy: (((questionnaire) OR survey) AND "response rate") AND (surgery OR surgical). Original survey studies from surgical(-related) fields reporting on response rate were included. Through one-way analysis of variance we present mean response rate per survey mode over time, number of additional contacts, country of origin, and type of interviewee.ResultsThe average response is 70% over 811 studies in patients and 53% over 1746 doctor surveys. In-person surveys yield an average 76% response rate, followed by postal (65%) and online (46% web-based vs 51% email) surveys. Patients respond significantly more often than doctors to surveys by mail (P < 0.001), email (P = 0.003), web-based surveys (P < 0.001) and mixed mode surveys (P = 0.006). Additional contacts significantly improve response rate in email (P = 0.26) and web-based (P = 0.041) surveys in doctors. A wide variation in response rates was identified between countries.ConclusionsEvery survey is unique, but the main commonality between studies is response rate. Response rates appear to be highly dependent on type of survey, follow-up, geography, and interviewee type.Copyright © 2020 The Author(s). Published by Wolters Kluwer Health, Inc.

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