• Nathan Houchens, Molly Harrod, Stephanie Moody, Karen Fowler, and Sanjay Saint.
• Medicine Service, Veterans Affairs Ann Arbor Healthcare System, Ann Arbor, Michigan, USA.
• J Hosp Med. 2017 Jul 1; 12 (7): 503-509.

BackgroundClinician educators face numerous obstacles to their joint mission of facilitating high-quality learning while also delivering patient-centered care. Such challenges necessitate increased attention to the work of exemplary clinician educators, their respective teaching approaches, and the experiences of their learners.ObjectiveTo describe techniques and behaviors utilized by clinician educators to facilitate excellent teaching during inpatient general medicine rounds.DesignAn exploratory qualitative study of inpatient teaching conducted from 2014 to 2015.SettingInpatient general medicine wards in 11 US hospitals, including university-affiliated hospitals and Veterans Affairs medical centers.ParticipantsParticipants included 12 exemplary clinician educators, 57 of their current learners, and 26 of their former learners.MeasurementsIn-depth, semi-structured interviews of exemplary clinician educators, focus group discussions with their current and former learners, and direct observations of clinical teaching during inpatient rounds.ResultsInterview data, focus group data, and observational field notes were coded and categorized into broad, overlapping themes. Each theme elucidated a series of actions, behaviors, and approaches that exemplary clinician educators consistently demonstrated during inpatient rounds: (1) they fostered positive relationships with all team members by building rapport, which in turn created a safe learning environment; (2) they facilitated patient-centered teaching points, modeled excellent clinical exam and communication techniques, and treated patients as partners in their care; and (3) they engaged in coaching and collaboration through facilitation of discussion, effective questioning strategies, and differentiation of learning among team members with varied experience levels.ConclusionsThis study identified consistent techniques and behaviors of excellent teaching during inpatient general medicine rounds.© 2017 Society of Hospital Medicine

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