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- Florence Jones, Pradeep Podila, and Cynthia Powers.
- Methodist South Hospital, Memphis, Tennessee, USA. florence.jones@mlh.org
- J Nurs Adm. 2013 Apr 1; 43 (4): 194-200.
ObjectiveThe purpose of this study was to determine if teamwork training improved employees' perception of the culture of safety in the emergency department.BackgroundCommunication failure is frequently the root cause of medication errors, delays in treatment, and wrong-site surgery, leading to an estimated 200 000 deaths annually in the United States.MethodsIndependent sample comparison study with a quantitative design was conducted with staff who received teamwork training. Posttraining perceptions were measured using the Agency for Healthcare Research and Quality's patient safety culture survey.ResultsThe average score for the 12 domains increased by 9% in positive responses after training. One domain (nonpunitive response to error) had a decrease in the percentage positive score.ConclusionTraining on teamwork skills can lead to a positive improvement of staff perception related to a culture of safety among emergency department staff.
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