• Saime Sahinoz, Unal Yaprak, and Turgut Sahinoz.
• Prof. Dr. Saime Sahinoz, MD. Public Health Specialist, Department of Disaster Management, Faculty of Health Sciences, Gumushane University, Gumushane, Turkey.
• Pak J Med Sci. 2019 Nov 1; 35 (6): 1636-1641.

ObjectiveTo evaluate the critical success factors at disaster and emergency management and to analyse their impact on performance to guide the managers and decision makers.MethodsThis was a cross-sectional study. It included all staff working in the fire brigade, 112 Emergency, Disaster and Emergency Management Authority and Red Crescent institutions serving in emergency situations in five provinces (Rize, Artvin, Trabzon, Gümüşhane, Bayburt) in the Eastern Black Sea region of Turkey. One province (Gümüşhane) was selected by cluster sampling method. Questionnaire which is the data collection method in the study was applied between 08/01/2016 - 02/02/2016 to all of the staff working in the fire brigade, 112 Emergency, Disaster and Emergency Management Authority and Red Crescent institutions serving in emergency situations in Gümüşhane province.ResultsIt has been found out that there is a significant and positive relationship between all of the critical success factors, planning, response and recovery criteria, and performance variance.ConclusionsThe presence of well-planned emergency aid systems in the institutions or organizations involved in this area is an element of success. For this reason, this factor should be given more importance.Copyright: © Pakistan Journal of Medical Sciences.

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