• T L Zeller, G Siegel, G Kaciuba, and A H Lau.
• School of Business Administration, Department of Accounting, Loyola University Chicago, Chicago, Illinois, USA.
• Healthc Financ Manage. 1999 Sep 1; 53 (9): 46-50.

AbstractResearch shows that understanding how resources are consumed can help group practices control costs. An American Academy of Orthopaedic Surgeons study used an activity-based costing (ABC) system to measure how resources are consumed in providing medical services. Teams of accounting professors observed 18 diverse orthopedic surgery practices. The researchers identified 17 resource-consuming business processes performed by nonphysician office staff. They measured resource consumption by assigning costs to each process according to how much time is spent on related work activities. When group practices understand how their resources are being consumed, they can reduce costs and optimize revenues by making adjustments in how administrative and clinical staff work.

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