• Tucker Annis, Susan Pleasants, Gretchen Hultman, Elizabeth Lindemann, Joshua A Thompson, Stephanie Billecke, Sameer Badlani, and Genevieve B Melton.
• School of Nursing, University of Minnesota, Minneapolis, Minnesota, USA.
• J Am Med Inform Assoc. 2020 Aug 1; 27 (8): 1326-1330.

ObjectiveThe study sought to evaluate early lessons from a remote patient monitoring engagement and education technology solution for patients with coronavirus disease 2019 (COVID-19) symptoms.Materials And MethodsA COVID-19-specific remote patient monitoring solution (GetWell Loop) was offered to patients with COVID-19 symptoms. The program engaged patients and provided educational materials and the opportunity to share concerns. Alerts were resolved through a virtual care workforce of providers and medical students.ResultsBetween March 18 and April 20, 2020, 2255 of 3701 (60.93%) patients with COVID-19 symptoms enrolled, resulting in over 2303 alerts, 4613 messages, 13 hospital admissions, and 91 emergency room visits. A satisfaction survey was given to 300 patient respondents, 74% of whom would be extremely likely to recommend their doctor.DiscussionThis program provided a safe and satisfying experience for patients while minimizing COVID-19 exposure and in-person healthcare utilization.ConclusionsRemote patient monitoring appears to be an effective approach for managing COVID-19 symptoms at home.© The Author(s) 2020. Published by Oxford University Press on behalf of the American Medical Informatics Association. All rights reserved. For permissions, please email: journals.permissions@oup.com.

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