-
Otolaryngol. Clin. North Am. · Feb 2019
ReviewThe Impact of Cognitive and Implicit Bias on Patient Safety and Quality.
- Karthik Balakrishnan and Ellis M Arjmand.
- Department of Otolaryngology and Mayo Clinic Children's Center, Mayo Clinic College of Medicine & Science, 200 First Street Southwest, Rochester, MN 55905, USA. Electronic address: balakrishnan.karthik@mayo.edu.
- Otolaryngol. Clin. North Am. 2019 Feb 1; 52 (1): 35-46.
AbstractHumans use cognitive shortcuts, or heuristics, to quickly assess and respond to situations and data. When applied inappropriately, heuristics have the potential to redirect analysis of available information in consistent ways, creating systematic biases resulting in decision errors. Heuristics have greater effect in high-pressure, high-stakes decisions, particularly when dealing with incomplete information, in other words, daily medical and surgical practice. This article discusses 2 major categories: cognitive biases, which affect how we perceive and interpret clinical data; and implicit biases, which affect how we perceive and respond to other individuals, and also discusses approaches to recognize and alleviate bias effects.Copyright © 2018 Elsevier Inc. All rights reserved.
Notes
Knowledge, pearl, summary or comment to share?You can also include formatting, links, images and footnotes in your notes
- Simple formatting can be added to notes, such as
*italics*,_underline_or**bold**. - Superscript can be denoted by
<sup>text</sup>and subscript<sub>text</sub>. - Numbered or bulleted lists can be created using either numbered lines
1. 2. 3., hyphens-or asterisks*. - Links can be included with:
[my link to pubmed](http://pubmed.com) - Images can be included with:
 - For footnotes use
[^1](This is a footnote.)inline. - Or use an inline reference
[^1]to refer to a longer footnote elseweher in the document[^1]: This is a long footnote..