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J Pain Symptom Manage · Aug 2021
Physicians' Perceptions and Suggestions for the Adaptation of a US-based Serious Illness Communication Training in a non-US Culture: A Qualitative Study.
- Eriko Onishi, Shunichi Nakagawa, Takeshi Uemura, Youkie Shiozawa, Misuzu Yuasa, Kaori Ito, Yuki Kobayashi, Hirono Ishikawa, and Kei Ouchi.
- Department of Family Medicine, Oregon Health and Science University, Portland, Oregon, USA. Electronic address: onishi@ohsu.edu.
- J Pain Symptom Manage. 2021 Aug 1; 62 (2): 400409.e3400-409.e3.
ContextUS-based serious illness communication training pedagogy has not been well studied outside of the United States.ObjectivesTo explore the perception of a US-based, serious illness communication training pedagogy in a non-US culture and to identify aspects requiring cultural adaptations.MethodsIn September 2019, we conducted a qualitative study using convenient sampling at two urban, academic medical centers in Tokyo, Japan. Semistructured interviews were conducted to Japanese physicians who participated in the four-hour VitalTalk training in Japanese. We explored six majored themes: 1) global impression of the training; 2) main goals from participation; 3) appropriateness of didactics; 4) role play experiences; 5) take away points from the training; and 6) changes in their own communication practice after the training. Interviews were transcribed, coded, and analyzed using phenomenological approach.ResultsAll 24 participants found the VitalTalk pedagogy novel and beneficial, stressing the importance of demonstrating empathy, reflecting on own skills, and recognizing the importance of feedback that emphasizes the use of specific words. Participants also pointed out that Japanese patients generally do not express their strong emotions explicitly.ConclusionOur study found empirical evidence that the VitalTalk pedagogy is perceived to be novel and beneficial in a non-US cultural setting. Cultural adaptations in expression and response to emotion may be required to maximize its efficacy in Japan. To meet the needs of clinical practice in Japan, further studies are needed to empirically test the suggested refinements for the VitalTalk pedagogy.Copyright © 2020 American Academy of Hospice and Palliative Medicine. Published by Elsevier Inc. All rights reserved.
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