• J R Soc Med · Sep 2021

    If I was Minister of Health I would disable 'customer service' reviews on the NHS website: unseating consumer culture in healthcare.

    • Olivia Holtermann Entwistle.
    • Division of medicine, Imperial College London, London SW7 2AZ, UK; London North West University Healthcare Trust, Division of Medicine, Watford Road Harrow HA1 3UJ.
    • J R Soc Med. 2021 Sep 1; 114 (9): 447-450.

    no abstract available

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