• J Health Psychol · Mar 2017

    Waiting for scheduled surgery: A complex patient experience.

    • Tracey Carr, Ulrich Teucher, and Alan G Casson.
    • 1 St. Thomas More College, Canada.
    • J Health Psychol. 2017 Mar 1; 22 (3): 290-301.

    AbstractThe aim of this study was to understand experiences of wait time among patients awaiting scheduled orthopaedic or cardiac surgery. Using a qualitative approach, 32 patients completed two interviews each regarding their wait time experiences, including effects of waiting. Patient experiences of wait time varied regardless of actual wait time and included reports of restriction, uncertainty, resignation, coping and opportunity. Participants' waiting experiences indicate a complex relationship between greater symptom severity and less tolerance for wait time. We suggest healthcare resources focus on alleviating the deleterious effects of waiting for certain patients rather than reducing absolute wait times.

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