• Nursing times · Nov 2014

    Implementing the Friends and Family Test.

    • Lyn Mcintyre, Karen Davies, Carolyn Fox, and June Taft.
    • Nurs Times. 2014 Nov 5; 110 (45): 12-4.

    AbstractThis article discusses the background to the Friends and Family Test, highlighting the commitment to improve the patient experience. It also demonstrates how patient feedback was used to improve services in Aintree University Hospital Foundation Trust.

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