• J Forensic Nurs · Jul 2014

    Multicenter Study

    Client satisfaction with nursing-led sexual assault and domestic violence services in Ontario.

    • Janice Du Mont, Sheila Macdonald, Meghan White, Linda Turner, Deborah White, Sarah Kaplan, and Tanya Smith.
    • Author Affiliations: 1Women's College Research Institute, Women's College Hospital; 2Dalla Lana School of Public Health Sciences, University of Toronto; 3Ontario Network of Sexual Assault/Domestic Violence Treatments Centres; 4Trent University; 5Cornwall Community Hospital; 6SickKids, The Hospital for Sick Children; and 7Faculty of Nursing, University of Toronto.
    • J Forensic Nurs. 2014 Jul 1; 10 (3): 122-34.

    IntroductionThere is still little known about survivors' experiences of and satisfaction with comprehensive nursing-led hospital-based sexual assault and domestic violence treatment programs.MethodTo address this gap, we surveyed and collected information from clients/guardians presenting to 30 of 35 of Ontario's Sexual Assault/Domestic Violence Treatment Centres across seven domains: presentation characteristics, client characteristics, assailant characteristics, assault characteristics, health consequences, service use, and satisfaction with services.ResultsOne thousand four hundred eighty-four clients participated in the study, 96% of whom were women/girls. Most were White (75.3%), 12-44 years old (87.8%), and living with family (69.6%); 97.9% of clients used at least one service. The most commonly used service was assessment and/or documentation of injury (84.8%), followed by on-site follow-up care (73.6%). Almost all clients/guardians reported that they received the care needed (98.6%), rated the overall care as excellent or good (98.8%), and stated that the care had been provided in a sensitive manner (95.4%). Concerns and recommendations to improve care expressed by a small proportion of clients/guardians focused on long wait times, negative emergency department staff attitudes, issues of privacy and confidentiality, and difficulty with accessing services.DiscussionThe high uptake and positive evaluation of services provided by Ontario's Sexual Assault/Domestic Violence Treatment Centre programs confirms the value of nursing-led, hospital-based care in the aftermath of sexual assault and domestic violence. Ongoing evaluation of such services will ensure the best care possible for this patient population.

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