• Atencion primaria · Jan 2015

    Multicenter Study

    [Burnout and teamwork in primary care teams].

    • Maite Vilà Falgueras, Carlota Cruzate Muñoz, Francesc Orfila Pernas, Joan Creixell Sureda, María Pilar González López, and Josep Davins Miralles.
    • Centre d'Atenció Primària La Sagrera. Gerència d'Àmbit d'Atenció Primària Barcelona Ciutat, Institut Català de la Salut, Barcelona, España. Electronic address: mvila.bcn.ics@gencat.cat.
    • Aten Primaria. 2015 Jan 1; 47 (1): 25-31.

    ObjectiveTo estimate the prevalence of burnout and the perception of teamwork in Primary Care teams from Barcelona.DesignMulticenter cross-sectional.LocationPrimary Health Care Teams from Barcelona. Institut Català de la Salut.ParticipantsAll permanent employees or temporary professionals of all categories from 51 teams (N=2398). A total of 879 responses (36.7%) were obtained.MeasurementsThe Maslach Burnout Inventory questionnaire, with 3 dimensions, was sent by emotional exhaustion (AE), depersonalization (DP), and personal accomplishment (RP). Burnout is considered present when two or more dimensions scored high marks. Perception of teamwork and evaluation of leaders was evaluated using an ad hoc questionnaire.ResultsThe prevalence of burnout was17.2% (two or more dimensions affected), and 46.2% had at least one of the three dimensions with a high level. A high level of AE was found in 38.2%, of DP in 23.8%, and 7.7% had low RP. Almost half (49.2%) believe that teamwork is encouraged in their workplace. Social workers overall, have a higher average of dimensions affected at a high level, followed by administrative personnel, dentists, doctors and nurses (p<0.001). Permanent staff have a greater degree of emotional exhaustion (p<0.002). Those who rated their leaders worst and least rated teamwork had more emotional exhaustion, depersonalization and higher level of burnout in general (p<0.001).ConclusionsThe level of burnout among professionals is considerable, with differences existing between occupational categories. Teamwork and appreciating their leaders protect from burnout.Copyright © 2013 Elsevier España, S.L.U. All rights reserved.

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