• Int. J. Clin. Pract. · Aug 2021

    Interdisciplinary Differences in Patient Safety Culture within a Teaching Hospital in a South East Asia.

    • Karthikayini Krishnasamy, Maw Pin Tan, and Mohd Idzwan Zakaria.
    • Department of Nursing, University of Malaya Medical Centre, Kuala Lumpur, Malaysia.
    • Int. J. Clin. Pract. 2021 Aug 1; 75 (8): e14333.

    BackgroundPatient safety represents a global issue which leads to potentially avoidable morbidity and mortality. The healthcare providers perception and their role are utmost important in delivering quality care and patient safety. This study aimed to determine the interdisciplinary differences in patient safety culture in a tertiary university hospital.MethodA cross-sectional study using the Safety Attitude Questionnaire (SAQ) self-administered electronically in the English and Malay languages to evaluate safety culture domains. A positive percentage agreement scores of 60% was considered satisfactory. Comparisons were made between doctors, nurses, allied health professionals, nursing assistants and support staff.ResultsOf 6562 respondents, 5724 (80.4%) completed the questionnaire; 3930 (74.5%) women, 2263 (42.9%) nurses, and 1812 (34.2%) had 6-10 years of working experience. The mean overall positive percentage agreement scores were 66.2 (range = 31.1 to 84.7%), with job satisfaction (72.3% ± 21.9%) and stress recognition (58.3 ± 25.6%) representing the highest and lowest mean domain scores, respectively. Differences were observed between all five job categories. Linear regression analyses revealed that the other four job categories scored lower in teamwork, safety climate, job satisfaction and working conditions compared to nurses.ConclusionsThe overall mean SAQ score was above the satisfactory level, with unsatisfactory percentage agreement scores in the stress recognition domain. Interventions to improve patient safety culture should be developed, focusing on stress management.© 2021 John Wiley & Sons Ltd.

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