• Dev Goyal, John Guttag, Zeeshan Syed, Rudra Mehta, Zahoor Elahi, and Mohammed Saeed.
• Health at Scale Corporation, San Jose, CA, United States.
• J. Med. Internet Res. 2020 Dec 1; 22 (12): e22765.

BackgroundPatients' choices of providers when undergoing elective surgeries significantly impact both perioperative outcomes and costs. There exist a variety of approaches that are available to patients for evaluating between different hospital choices.ObjectiveThis paper aims to compare differences in outcomes and costs between hospitals ranked using popular internet-based consumer ratings, quality stars, reputation rankings, average volumes, average outcomes, and precision machine learning-based rankings for hospital settings performing hip replacements in a large metropolitan area.MethodsRetrospective data from 4192 hip replacement surgeries among Medicare beneficiaries in 2018 in a the Chicago metropolitan area were analyzed for variations in outcomes (90-day postprocedure hospitalizations and emergency department visits) and costs (90-day total cost of care) between hospitals ranked through multiple approaches: internet-based consumer ratings, quality stars, reputation rankings, average yearly surgical volume, average outcome rates, and machine learning-based rankings. The average rates of outcomes and costs were compared between the patients who underwent surgery at a hospital using each ranking approach in unadjusted and propensity-based adjusted comparisons.ResultsOnly a minority of patients (1159/4192, 27.6% to 2078/4192, 49.6%) were found to be matched to higher-ranked hospitals for each of the different approaches. Of the approaches considered, hip replacements at hospitals that were more highly ranked by consumer ratings, quality stars, and machine learning were all consistently associated with improvements in outcomes and costs in both adjusted and unadjusted analyses. The improvement was greatest across all metrics and analyses for machine learning-based rankings.ConclusionsThere may be a substantive opportunity to increase the number of patients matched to appropriate hospitals across a broad variety of ranking approaches. Elective hip replacement surgeries performed at hospitals where patients were matched based on patient-specific machine learning were associated with better outcomes and lower total costs of care.©Dev Goyal, John Guttag, Zeeshan Syed, Rudra Mehta, Zahoor Elahi, Mohammed Saeed. Originally published in the Journal of Medical Internet Research (http://www.jmir.org), 01.12.2020.

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