• Clin Med (Lond) · May 2021

    'Face time' for the first time: Video communication between relatives and junior doctors in the COVID-19 pandemic.

    • Harriet L White, Alexander A Tuck, Benjamin C Pyrke, Emily Murphy, Katherine Figg, Gwendolen J Cartwright, Badr A Abdalla, and Mark A Reynolds.
    • University Hospital Llandough, Llandough, UK hattiewhite94@gmail.com.
    • Clin Med (Lond). 2021 May 1; 21 (3): 211214211-214.

    AbstractWorking on a COVID-19 ward presents a number of challenges to staff, with communication between families, patients and staff being highlighted as a key challenge. Novel methods are needed to overcome the barriers presented by COVID-19, with many turning to technology to offer solutions. Recognising these challenges as an area for improvement on our own ward, we sought to introduce new methods of communication to improve patient, relative and staff understanding and wellbeing. Through our own experiences and a discussion of the literature on this topic, we have identified some key themes which we believe can assist in the development of communication strategies in the developing pandemic.© Royal College of Physicians 2021. All rights reserved.

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