• Beverly A Mendoza, Michelle A Fortier, Lily N Trinh, Lauren N Schmid, and Zeev N Kain.
• Center on Stress & Health, University of California School of Medicine, Irvine, USA.
• Paediatr Anaesth. 2021 Sep 1; 31 (9): 932-943.

AbstractUnderstanding the different modifiable and non-modifiable factors and their positive or negative influence on parental and child satisfaction is essential to providing high-quality perioperative care. The purpose of this review is to focus on the perioperative environment and to report the various modifiable and non-modifiable factors that are associated with satisfaction. We found that factors such as quality of clinician-patient communication, clinician attitudes, teamwork, shared decision-making, and improved perioperative information were associated with increased parent and child satisfaction. Interventions such as preparation programs integrating role-play, teaching of coping skills, and family-centered programs were highly rated by parents and children. Healthcare providers and institutions should consider the above variables when treating children and their parents in the perioperative setting.© 2021 John Wiley & Sons Ltd.

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