• J Healthc Qual · Nov 1997

    A practical approach to competency assessment.

    • N Claflin.
    • Carl T. Hayden Veterans Affairs Medical Center, Phoenix, AZ, USA.
    • J Healthc Qual. 1997 Nov 1; 19 (6): 12-7; quiz 18, 52.

    AbstractAssessing clinical performance is difficult. Members of the Nursing Service Clinical Practice Committee at the Carl T. Hayden Veterans Affairs Medical Center in Phoenix developed a comprehensive program of competency assessment based on performance measures. This article describes the committee's process of developing and implementing the program and includes a blueprint for competency assessment and selected performance measures for all nursing staff who provide patient care. The approach to competency assessment includes performance measures specific to patients' ages.

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