• Clin Interv Aging · Jan 2015

    Multicenter Study

    The effect of a virtual ward program on emergency services utilization and quality of life in frail elderly patients after discharge: a pilot study.

    • Doris Y P Leung, Diana Tze-Fan Lee, Iris F K Lee, Lai-Wah Lam, Susanna W Y Lee, May W M Chan, Yin-Ming Lam, Siu-Hung Leung, Pui-Chi Chiu, Nelly K F Ho, Ming-Fai Ip, and May M Y Hui.
    • The Nethersole School of Nursing, The Chinese University of Hong Kong, Shatin, Hong Kong.
    • Clin Interv Aging. 2015 Jan 1; 10: 413-20.

    IntroductionAttendance at emergency departments and unplanned hospital readmissions are common for frail older patients after discharge from hospitals. A virtual ward service was piloted to deliver "hospital-at-home" services by community nurses and geriatricians to frail older patients immediately after their discharge from hospital to reduce emergency services utilization.ObjectivesThis study examined the impacts of the virtual ward service on changes in the patients' emergency attendance and medical readmissions, and their quality of life (QOL).MethodsA matched-control quasi-experimental study was conducted at four hospitals, with three providing the virtual ward service (intervention) and one providing the usual community nursing care (control). Subjects in the intervention group were those who are at high risk of readmission and who are supported by home carers recruited from the three hospitals providing the virtual ward service. Matched control patients were those recruited from the hospital providing usual care. Outcome measures include emergency attendance and medical readmission in the past 90 days as identified from medical records, and patient-reported QOL as measured by the modified Quality-of-Life Concerns in the End of Life Questionnaire (Chinese version). Wilcoxon signed-rank tests compared the changes in the outcome variables between groups.ResultsA total of 39 patients in each of the two groups were recruited. The virtual ward group showed a greater significant reduction in the number of unplanned emergency hospital readmissions (-1.41±1.23 versus -0.77±1.31; P=0.049) and a significant improvement in their overall QOL (n=18; 0.60±0.56 versus 0.07±0.56; P=0.02), but there was no significant difference in the number of emergency attendances (-1.51±1.25 versus -1.08±1.48; P=0.29).ConclusionThe study results support the effectiveness of the virtual ward service in reducing unplanned emergency medical readmissions and in improving the QOL in frail older patients after discharge.

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