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- Robert Eisenberger, Florence Stinglhamber, Christian Vandenberghe, Ivan L Sucharski, and Linda Rhoades.
- Department of Psychology, University of Delaware, Newark 19716, USA. eisenber@udel.edu
- J Appl Psychol. 2002 Jun 1; 87 (3): 565-73.
AbstractThree studies investigated the relationships among employees' perception of supervisor support (PSS), perceived organizational support (POS), and employee turnover. Study 1 found, with 314 employees drawn from a variety of organizations, that PSS was positively related to temporal change in POS, suggesting that PSS leads to POS. Study 2 established, with 300 retail sales employees, that the PSS-POS relationship increased with perceived supervisor status in the organization. Study 3 found, with 493 retail sales employees, evidence consistent with the view that POS completely mediated a negative relationship between PSS and employee turnover. These studies suggest that supervisors, to the extent that they are identified with the organization, contribute to POS and, ultimately, to job retention.
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