• J Med Pract Manage · Mar 2008

    Missed appointments in perinatal care: response variations in quantitative versus qualitative instruments.

    • Gwendolyn P Quinn, Linda A Detman, and Bethany A Bell-Ellison.
    • College of Medicine, University of South Florida, Tampa, FL 33612, USA. gwen.quinn@moffitt.org
    • J Med Pract Manage. 2008 Mar 1; 23 (5): 307-13.

    AbstractMissed appointments are a significant problem in a healthcare system. They can cause problems for both the practice and the patient. To help a large OB/GYN clinic in South Florida discern typical reasons for missed appointments, a concurrent triangulation design was used in which patient responses on a quantitative mail survey of reasons for missed appointments were compared with those obtained through in-depth interviews. Initial quantitative results indicated appointments were missed due to forgetting, lack of transportation, and lack of childcare. Interview results revealed women had more complicated and emotional reasons behind missed appointments, such as embarrassment, than those identified in the quantitative survey. Interview data revealed that cognitive barriers may be the more likely reason behind missed appointments than structural barriers such as transportation and lack of childcare.

      Pubmed     Copy Citation     Plaintext  

      Add institutional full text...

    Notes

     
    Knowledge, pearl, summary or comment to share?
    300 characters remaining
    help        
    You can also include formatting, links, images and footnotes in your notes
    • Simple formatting can be added to notes, such as *italics*, _underline_ or **bold**.
    • Superscript can be denoted by <sup>text</sup> and subscript <sub>text</sub>.
    • Numbered or bulleted lists can be created using either numbered lines 1. 2. 3., hyphens - or asterisks *.
    • Links can be included with: [my link to pubmed](http://pubmed.com)
    • Images can be included with: ![alt text](https://bestmedicaljournal.com/study_graph.jpg "Image Title Text")
    • For footnotes use [^1](This is a footnote.) inline.
    • Or use an inline reference [^1] to refer to a longer footnote elseweher in the document [^1]: This is a long footnote..

    hide…