• J Soc Psychol · Apr 2000

    Moderating effects of perceived control and need for clarity on the relationship between role stressors and employee affective reactions.

    • M P O'Driscoll and T A Beehr.
    • Department of Psychology, University of Waikato, New Zealand. m.odriscoll@waikato.ac.nz
    • J Soc Psychol. 2000 Apr 1; 140 (2): 151-9.

    AbstractThe authors examined the salience of perceived control and need for clarity as "buffers" of the adverse consequences of role stressors by using hierarchical regressions on role ambiguity and role conflict, with job satisfaction and psychological strain as the criterion variables. In a sample of U.S. and New Zealand employees, perceived control was directly associated with higher satisfaction and reduced strain but displayed no moderating effect on stressor-outcome relationships. Need for clarity, on the other hand, was a significant moderator of the relationship of role ambiguity and conflict to both satisfaction and strain; that finding suggests that researchers could give more attention to dispositional variables in examining the correlates of role stressors.

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