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- Rui-Ping Zhang, Li Tsingan, and Long-Ping Zhang.
- Beijing Normal University, Institute of Developmental Psychology, No. 19, XinJieKouWai St., HaiDian District, Beijing 100875, PR China.
- J Soc Psychol. 2013 Sep 1; 153 (5): 560-76.
AbstractWorkers with high levels of role stressors have been known to report low job satisfaction and high turnover intention. However, how the role stressors-job attitudes relationship is influenced by leader-member exchange has hardly been studied. This study examined the effect of leader-member exchange (leader support) on the relationship between chronic role stressors (i.e., role ambiguity and role conflict) and job attitudes (i.e., job satisfaction and turnover intention). Employees (N = 162) who enrolled in weekend psychology courses were investigated. The results showed that leader-member exchange mediated the effects of role stressors on job satisfaction and turnover intention. Implications of these results are discussed and directions for future research are suggested.
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