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Int J Environ Res Public Health · Jul 2020
Consensus on Criteria for Good Practices in Video Consultation: A Delphi Study.
- Diana Jiménez-Rodríguez, Diego Ruiz-Salvador, María Del Mar Rodríguez Salvador, Mercedes Pérez-Heredia, Francisco José Muñoz Ronda, and Oscar Arrogante.
- Department of Nursing, Physiotherapy and Medicine, University of Almeria, 04120 Almeria, Spain.
- Int J Environ Res Public Health. 2020 Jul 27; 17 (15).
AbstractThe use of telemedicine has greatly increased, largely derived from the COVID-19 pandemic, which has created the need for a guide aimed towards the adequate management of a modality of health care: the video consultation. A Delphi study composed of three rounds was conducted with 16 experts in holding video consultations and managing non-technical skills from different specialties and nationalities to conceive a consensus on the criteria needed for properly managing video consultations by healthcare professionals. The consensus criteria were defined by three dimensions (preparation of video consultation, video consultation process, and post-video consultation) and their corresponding items. Excellent consensus data was obtained; therefore, use is recommended by any healthcare professional who is going to utilize a video consultation, in order to manage it effectively.
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