• Int Emerg Nurs · May 2018

    The care of patients assessed as not in need of emergency ambulance care - Registered nurses' lived experiences.

    • Christian Barrientos and Mats Holmberg.
    • Emergency Department, Norrtälje Hospital, Sweden.
    • Int Emerg Nurs. 2018 May 1; 38: 10-14.

    AimThe aim of this study was to describe the care of patients assessed as not in need of emergency ambulance care, from Registered Nurse's lived experiences.BackgroundNon-emergency patients in need of ambulance care are described as vulnerable and patients in ambulance care have earlier been found to be dependent on the Registered Nurse. However, little is known about the care of non-emergency patients in the ambulance setting, from the perspective of Registered Nurses.MethodsA reflective lifeworld research design was chosen. Five Registered Nurses with experience of ambulance care were individually interviewed.ResultsThe result reveals the essence of the phenomenon as a desire to provide good care in an on-going struggle between one's own and others' expectations. Three meaning constituents emerged in the description; Being in a struggle between different expectations, Being in a questioned professional role, and Being in lack of support and formal directives.ConclusionRegistered Nurses' care for patients assessed as not in need of emergency ambulance care, is a complex struggle between different expectations. This may be related to the encounter between the nurse's and the patient's lifeworld.Copyright © 2018 Elsevier Ltd. All rights reserved.

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