• Jonathan C Knott, Dianne Bennett, Jennifer Rawet, and David McD Taylor.
• Emergency Department, Royal Melbourne Hospital, Melbourne, Victoria, Australia. Jonathan.knott@mh.org.au
• Emerg Med Australas. 2005 Aug 1; 17 (4): 351-8.

ObjectiveTo evaluate the precipitants, subject characteristics, nature and outcomes of unarmed threats in the ED.MethodsA 12 month prospective survey of security codes precipitated by an unarmed threat (Code Grey).ResultsData were collected on 151 subjects. The Code Grey rate was 3.2/1000 ED presentations. They were most frequent on Saturday and in the late evening/early morning. There were verbal or physical threats of violence made to staff on 104 occasions (69%, 95% confidence interval [CI] 61-76) and a perceived threat of patient self-harm on 114 occasions (76%, 95% CI 68-82). Median time to be seen by a doctor was 8 min (interquartile range [IQR]: 2-21 min) and median time from presentation to Code was 59 min (IQR: 5-222 min). Sixteen subjects (11%, 95% CI 6-17) had a history of violence, 45 (30%, 95% CI 23-38) were affected by alcohol, 25 (17%, 95% CI 11-24) had used illicit drugs and 79 (52%, 95% CI 44-60) had a significant mental illness contributing to the Code Grey. Seventy-one patients (47%, 95% CI 39-55) required psychiatric admission, 49 (79%, 95% CI 66-88) involuntarily.ConclusionAcutely agitated subjects pose a threat to themselves and the staff caring for them. The reason for the agitation is multifactorial and the majority arrive in a behaviourally disturbed state requiring early intervention. The times most likely to result in a Code Grey coincide with least available resources: ED and hospital risk management policies must account for this. A coherent approach by ED to this population is required to optimize patient and staff outcomes.

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