• R J Hekkenberg, J C Irish, L E Rotstein, D H Brown, and P J Gullane.
• Department of Otolaryngology, Toronto Hospital, University of Toronto, Ontario.
• J Otolaryngol. 1997 Jun 1; 26 (3): 155-9.

ObjectiveThis study was conducted to evaluate the effectiveness of informed consent in head and neck surgery by testing patient recall of potential complications from thyroidectomy, parathyroidectomy, and parotidectomy.DesignA prospective design was used.SettingThe setting was an academic tertiary care centre.MethodsFifty-four patients undergoing thyroidectomy, parathyroidectomy, or parotidectomy were consented by verbal contact by the operating surgeon with a specific preoperative checklist of complication and side effects. One week to 2 months after consent, the patients were surveyed for recall of potential complications.Main Outcome MeasuresRate of recall was related to various parameters including patient age, sex, level of education, occupation, and length of time from the consent interview to the recall interview.ResultsThe overall recall rate for all procedures was 48%. Those patients who recalled over 50% of the complications were younger (p = .04) and better educated (p = .04). The gender of the patients did not appear to influence recall success (p = 1.00), even when facial scar or paralysis was considered.ConclusionA significant relationship exists between education level and patient age and the rate of patient recall of potential complications of surgery.

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