• J Med Pract Manage · Jul 2008

    How to handle clashes and difficulties with co-workers: 25 strategies.

    • Laura Sachs Hills.
    • merlegerle@aol.com
    • J Med Pract Manage. 2008 Jul 1; 24 (1): 41-3.

    AbstractSave you ever found yourself locked in conflict with one of your co-workers? Is there someone you work with on your medical practice team who you would describe as a "difficult" personality? If so, this article may be of help. It describes 25 practical strategies for avoiding, minimizing, and handling disputes between co-workers. The strategies offered can be used both right away and in times of conflict to diffuse tension and anger, clear up misunderstandings, and identify effective solutions to co-worker problems. In addition to these strategies, this article also suggests that active listening can help co-workers stave off and resolve conflicts and offers practical guidance about developing active listening skills.

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