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- Margaret M Hayes and Michael N Cocchi.
- Division of Pulmonary, Critical Care, and Sleep Medicine, Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA, United States of America. Electronic address: Mhayes7@bidmc.harvard.edu.
- J Crit Care. 2022 Feb 1; 67: 186188186-188.
AbstractThe COVID-19 pandemic taxed critical care and its leaders in unprecedented ways. Medical directors, nursing directors, division chiefs and department chairs were forced to lead their staff through a pandemic wrought with personal and professional safety concerns, uncertainty, and more death than most critical care practitioners had ever seen. No leader was fully prepared for the COVID-19 pandemic. Herein, we describe what we believe are the three most important qualities of a leader in times of crisis: presence, transparency, and empathy.Copyright © 2021. Published by Elsevier Inc.
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