• Siaw-Teng Liaw, Gawaine Powell-Davies, Christopher Pearce, Helena Britt, Lisa McGlynn, and Mark F Harris.
• PhD, FRACGP, FACHI, FACMI, Professor of General Practice, University of New South Wales; Director, General Practice Unit, South Western Sydney Local Health District; RACGP National Research and Evaluation Ethics Committee, NSW.
• Aust Fam Physician. 2016 Mar 1; 45 (3): 153-6.

BackgroundWith increasing computerisation in general practice, national primary care networks are mooted as sources of data for health services and population health research and planning. Existing data collection programs - MedicinesInsight, Improvement Foundation, Bettering the Evaluation and Care of Health (BEACH) - vary in purpose, governance, methodologies and tools. General practitioners (GPs) have significant roles as collectors, managers and users of electronic health record (EHR) data. They need to understand the challenges to their clinical and managerial roles and responsibilities.ObjectiveThe aim of this article is to examine the primary and secondary use of EHR data, identify challenges, discuss solutions and explore directions.DiscussionRepresentatives from existing programs, Medicare Locals, Local Health Districts and research networks held workshops on the scope, challenges and approaches to the quality and use of EHR data. Challenges included data quality, interoperability, fragmented governance, proprietary software, transparency, sustainability, competing ethical and privacy perspectives, and cognitive load on patients and clinicians. Proposed solutions included effective change management; transparent governance and management of intellectual property, data quality, security, ethical access, and privacy; common data models, metadata and tools; and patient/community engagement. Collaboration and common approaches to tools, platforms and governance are needed. Processes and structures must be transparent and acceptable to GPs.

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