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- Peggy B Leung, Musarrat Nahid, Melissa Rusli, Diksha Brahmbhatt, Fred N Pelzman, Judy Tung, and Madeline R Sterling.
- From Division of General Internal Medicine, Weill Cornell Medicine, New York, NY, USA (PBL, MN, MR, DB, FNP, JT, MRS). pbl9001@med.cornell.edu.
- J Am Board Fam Med. 2022 May 1; 35 (3): 634-637.
IntroductionDisparities in access to video-visit services have been described during the COVID-19 pandemic. Thus, we aimed to examine factors associated with not having a video-visit among a medically high-risk ambulatory population.MethodsIn this cross-sectional study, our telephone-based survey was designed to understand the health-related challenges, social needs, and access to and attitudes toward video-visit.ResultsIn the multivariable analysis, having fewer symptoms unrelated to COVID, more barriers to medications, and less confidence with video-visit software were significantly associated with an increased prevalence of not having a video-visit.ConclusionsOur findings suggest that additional efforts are needed to eliminate disparate video-visit use.© Copyright 2022 by the American Board of Family Medicine.
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