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Temporal Associations Between EHR-Derived Workload, Burnout, and Errors: a Prospective Cohort Study.
- Sunny S Lou, Daphne Lew, Derek R Harford, Chenyang Lu, Bradley A Evanoff, Jennifer G Duncan, and Thomas Kannampallil.
- Department of Anesthesiology, Washington University School of Medicine, St Louis, MO, USA.
- J Gen Intern Med. 2022 Jul 1; 37 (9): 216521722165-2172.
BackgroundThe temporal progression and workload-related causal contributors to physician burnout are not well-understood.ObjectiveTo characterize burnout's time course and evaluate the effect of time-varying workload on burnout and medical errors.DesignSix-month longitudinal cohort study with measurements of burnout, workload, and wrong-patient orders every 4 weeks.ParticipantsSeventy-five intern physicians in internal medicine, pediatrics, and anesthesiology at a large academic medical center.Main MeasuresBurnout was measured using the Professional Fulfillment Index survey. Workload was collected from electronic health record (EHR) audit logs and summarized as follows: total time spent on the EHR, after-hours EHR time, patient load, inbox time, chart review time, note-writing time, and number of orders. Wrong-patient orders were assessed using retract-and-reorder events.Key ResultsSeventy-five of 104 interns enrolled (72.1%) in the study. A total of 337 surveys and 8,863,318 EHR-based actions were analyzed. Median burnout score across the cohort across all time points was 1.2 (IQR 0.7-1.7). Individual-level burnout was variable (median monthly change 0.3, IQR 0.1-0.6). In multivariable analysis, increased total EHR time (β=0.121 for an increase from 54.5 h per month (25th percentile) to 123.0 h per month (75th percentile), 95%CI=0.016-0.226), increased patient load (β=0.130 for an increase from 4.9 (25th percentile) to 7.1 (75th percentile) patients per day, 95%CI=0.053-0.207), and increased chart review time (β=0.096 for an increase from 0.39 (25th percentile) to 0.59 (75th percentile) hours per patient per day, 95%CI=0.015-0.177) were associated with an increased burnout score. After adjusting for the total number of ordering sessions, burnout was not statistically associated with an increased rate of wrong-patient orders (rate ratio=1.20, 95%CI=0.76-1.89).ConclusionsBurnout and recovery were associated with recent clinical workload for a cohort of physician trainees, highlighting the elastic nature of burnout. Wellness interventions should focus on strategies to mitigate sustained elevations of work responsibilities.© 2022. The Author(s), under exclusive licence to Society of General Internal Medicine.
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